Monday 2 February 2009

Total Credit Management Services


A landlord’s right to take action against non-paying commercial tenants is an ancient and effective remedy that is more commonly known as the Law of Distress.

The action referred to as Distress is the appointment of a Certificated Bailiff, without the need of a Court Order. However what does a landlord do when the tenant has disappeared? Is it a matter of writing the debt off?

The economic down-turn has recently produced such headlines that 250 shops will close a day in 2009 and the number of businesses that will enter into Administration this year will treble against year-on-year statistics.

The need for additional support services is ever-more present as the UK continues in financial melt-down.

In the past 6 months alone, our business Churchill Recovery Solutions has seen significant trace and debt recovery case submission increases, with landlords looking to pursue individuals as guarantors against outstanding debts.

The credit management industry is competitive and rapidly growing, after the pause during the early 90s, the provision of credit remains fundamental to our commercial society. Credit screening and scoring are greatly improved, after the experience of the last, deep recession. Yet, there will always be debt and there must be a professional industry for its collection. To recognise the bad credit risk must be first base. However, where credit screening fails and in-house collection activity is not working, the involvement of a Debt Collection Agency is increasingly the preferred solution.

The collection of debt embraces, not simply the Credit Industry, but also major markets like; ex-Public Utilities, Parking Control, Universities to name just some.

The old adage that ‘prevention is better than cure’ can seldom have been more apt than in the credit business market today.

Slow paying and bad debts simply add to costs, impacting both directly and indirectly upon cash-flow and profits. A little caution at a modest cost is well advised.

A working partnership is key to any business relationship.

We all know to our cost that pursuing cases through the Courts is costly, time consuming and provides no guarantee of recovery, worst of all you are required to make decisions and further fund cases, where you will have little or no idea of the debtor’s circumstances.

As modern businesses return to core products and activities, it’s important for them to establish and progressively develop partnerships with external contractors. In fact, the term external is not entirely appropriated, since the relationship should be so close that the contractor is perceived as an integral part of the business.

The need for sensitivity is paramount when working any portfolio, given the implications for communication, supervision and control.

At crs we’ve deployed a range of credit management collection solutions; the most flexible and best quality lettering, telephone collections backed with a door-to-door collection team throughout England and Wales and close working litigation agencies.

For us, our commitment and transparency is written into our business and services, importantly we are already working successfully with a wide range of clients and our testimony is our ability to deliver a service with a good net return.